Shipping policy
Hier is de Engelse vertaling van jouw verzendbeleid:
Shipping Policy
We do our best to process and ship all orders as quickly as possible.
Processing Time
Orders are typically processed within 1 to 2 business days. We aim to hand over all packages to PostNL within 24 hours. Orders placed on weekends or public holidays may take slightly longer to process.
Shipping
All packages are shipped via PostNL. Once your order has been shipped, you will receive a confirmation email containing tracking information, if available. For packages sent outside the Netherlands, delivery is often handed over to a local courier service at the border, which may result in limited tracking information or temporary delays in tracking updates.
Delivery Times
Estimated delivery times:
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Netherlands: 1 to 3 business days
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Europe: 3 to 10 business days
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International: 5 to 20 business days
Delivery times may vary due to carrier peak periods, customs inspections, or local postal services.
Customs and Import Duties
International orders may be subject to import duties, taxes, or customs fees. These costs are the responsibility of the customer.
Lost or Delayed Packages
Although we do our utmost to ensure every order is shipped correctly, we are not responsible for delays caused by carriers, customs, or force majeure. If you believe your package is lost or if the delivery is extremely delayed, please contact us at info@cacklinslayers.com.
Incorrect Address
Please double-check your shipping address carefully before completing your order. We are not responsible for packages that are lost due to incorrectly entered address details.
Right of Withdrawal
As a consumer, you have the right to return your order within 14 days of receipt, without providing any reason. Please refer to our return policy for more information.
Contact
If you have any questions regarding the status of your order, feel free to email us at info@cacklinslayers.com.